Store Policies
TERMS & CONDITIONS
Welcome to Salt & Sun Apparel. These Terms and Conditions (“Terms”) govern your access to and use of our website (www.saltsunapparel.com.au) and the purchase of any products from our store. By accessing or using our site, you agree to be bound by these Terms.
1. Overview
Salt & Sun Apparel (“we,” “us,” or “our”) provides a laidback range of lifestyle apparel designed for everyday wear. These Terms apply to all visitors, users, and others who access the site or purchase our products.
2. Products & Availability
We strive to ensure that all product details, descriptions, and prices are accurate and up to date. However, we reserve the right to make changes at any time without prior notice. All products are subject to availability, and we may limit quantities or discontinue items at our discretion.
3. Orders
By placing an order, you agree that:
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All information you provide is true and accurate.
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You are authorised to use the payment method provided.
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You understand that your order is an offer to purchase, and we reserve the right to accept or reject it.
4. Pricing & Payment
All prices are listed in AUD unless otherwise stated. Prices include GST (where applicable) but exclude shipping fees, which are calculated at checkout. We accept payment via secure third-party providers (e.g., Stripe).
5. Shipping
We currently ship within Australia. Shipping times may vary based on your location and product availability. Once an order has shipped, we are not responsible for delays caused by postal carriers or customs.
More info can be found in our Shipping Policy.
6. Returns & Exchanges
We offer returns or exchanges within 30 days of purchase for unworn, unwashed items with original tags. Refunds are issued to the original payment method.
Please refer to our Returns Policy for more details.
7. Intellectual Property
All content on this site, including logos, product designs, text, and images, is the property of Salt & Sun Apparel or our content suppliers and is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, Salt & Sun Apparel shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of our products.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page and will take effect immediately. Your continued use of the website after changes are posted constitutes your acceptance of the new Terms.
11. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Email: info@saltsunapparel.com.au
PRIVACY POLICY
Salt & Sun Apparel is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including correspondence, by telephone by email, via our website, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Salt & Sun Apparel will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at: